POLICIES & PROCEDURES
TYBU - Tune Your Body Up
General Information
Vibrational Tuning is a general term used to describe Energy Medicine modalities provided by TYBU - Tune Your Body Up: Singing Bowls Sound Massage and Tuning Forks Attunement.
Vibrational Tuning is a holistic therapy that is complementary to conventional health care and its main goal is to restore harmony and balance in the energy system, facilitating the Client’s self-healing process.
Non-discrimination Policy
In TYBU - Tune Your Body Up we practice equality and acceptance, and work in partnership with Clients to promote healing regardless of race, creed, colour, age, gender, sexual orientation, politics, social status, spiritual practice, or health condition. The Client’s inner process, spiritual practices and pacing of healing are respected and supported.
Financial Policy
For information about prices, discounts and/or special offers please contact TYBU - Tune Your Body Up and/or refer to our website.
Sessions in the Netherlands are not reimbursed by Complementary Health Insurance.
Session Policies & Procedures
First session always starts with about 15 min Intake Session, during which Client is asked to fill in the simple Intake Form, containing basic information: name, address, mobile, mail, etc. Next step is introducing the Client to available modalities – their advantages, disadvantages, contraindications – then based on this information decision is made about his/her session. Client can choose from the following sessions:
Tuning Forks Attunement
Wellness therapy that uses sound waves produced by tuning forks to work with the energy field surrounding the human body. Their sound and vibrations harmonize the body, stimulate stress and pain relief, and the elimination of toxins from the body.
A typical session lasts 90 min. During a session client usually lies fully clothed on a massage table. Any goals the Client may have for the session are discussed and the Client is advised if they will be / will not be physically touched during the session. Clients are asked to wear comfortable clothing without buttons, zippers, or jewellery.
Singing Bowls Sound Massage
The sound of bowls harmonizes and allows deep relaxation of both sides of the brain, stimulates stress relief on all levels and the elimination of toxins from the body. After sound therapy emotions are calm and the mind clearer.
A typical session lasts 90 min. During a session client usually lies fully clothed on a matress. Any goals the Client may have for the session are discussed and Client is advised if they will be / will not be physically touched during the session. Clients are asked to wear comfortable clothing without buttons, zippers, or jewellery.
After the session
In the price of the session around 15 - 20 min is included for the Client to integrate the session.
TYBU - Tune Your Body Up Practitioners do not use any assessment files, but we strongly advise Clients to keep track/diary of their sessions and to follow their progress.
Client’s Files
Client’s files will be kept safely for the period of seven years. After this period all the digital / paper files will be destroyed. The Client always has a right to request/see their files anytime they want. Only the Client can request her/his files unless there are any special circumstances and/or the Client gave a written permission to other person.
Invoices
Client’s name and address are printed on the invoice. Invoices are kept 7 years to fulfil the Dutch Tax Authority liability. The invoice administration is kept secured. The official tax accountant takes care of TYBU - Tune Your Body Up tax liability and is obliged by law to keep the information private and confidential. Invoices are sent to the Clients autmatically via the payment system after successful payment.
Cancellation & Reschedule Policy
Session can be cancelled / rescheduled free of charge up to 24 h in advance via the booking system. In case of late cancellation (unless instant replacement is found by the client), or not appearing, the agreed consultation price will be charged. If Client cancels the session, transaction fee will be applied (amount depends on the chosen payment provider).
All in-person and distant sessions to be paid in advance via payment system, during booking the session.
Client is obliged to enter the session soberly (this applies also to distant sessions) - no use of alcohol and/or drugs prior to the session. If this happens, TYBU - Tune Your Body Up Practitioner is entitled to postpone the session to a sober moment and full price of the missed session will be charged.
Confidentiality Policy
Client’s (or the Client’s legal representative) confidentiality is always protected. Session’s findings are documented appropriately specific to the Practitioner’s background and setting. Client’s records are secured in such a way as to protect privacy and follow professional and legislative regulations. Client’s written permission must be obtained prior to release of/or reporting of any record or information.
TYBU - Tune Your Body Up Practitioners who work with children or with more than one member of the same family (including “significant ones”) establish with the relevant parties at the outset the kinds of information that may be shared, with whom, and the kinds of information that may not be shared by the TYBU - Tune Your Body Up Practitioner. Services are provided to more than one member of a family only after weighing potential disadvantages, conflicts, and confidentiality issues.
When consulting with TYBU - Tune Your Body Up colleagues, practitioners do not disclose confidential information that reasonably could lead to the identification of a Client with whom they have a confidential relationship unless they have obtained the prior consent of the person or the disclosure cannot be avoided.
Before recording the voices or images of individuals to whom they provide services, TYBU - Tune Your Body Up Practitioners obtain permission from all such persons or their legal representatives and disclose how the voices or images may be used.
TYBU - Tune Your Body Up Practitioners do not disclose in their writings, lectures, or other public media, personally identifiable information concerning their Clients that they obtained during the course of their work unless:
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they take reasonable steps to disguise the recipient of service,
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the recipient has consented in writing or in the recorded session,
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there is legal authorization for doing so.
Exceptions to above principles:
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when disclosure of information is required to prevent clear and imminent danger to the client or to others,
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when there is a clear legal requirement to disclose certain types of information,
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when records are subpoenaed by a court.
Intellectual Property
TYBU - Tune Your Body Up copyright is vested in TYBU - Tune Your Body Up material (website, social media, articles, presentations, e-books, etc). It is permitted to make a copy or print of the material for your own use. It is not allowed to make this material available to others in any form, to reproduce or to publish without the permission of TYBU.
Damage Policy
TYBU - Tune Your Body Up is not liable for physical, material, or immaterial damages arising before, during or after consultations, sessions, workshops, outward or return journey.
Liability Policy
Working methods of TYBU - Tune Your Body Up do not guarantee any cure and may only be used in addition to and not instead of regular treatment and/or medical and/or psychiatric assistance. This is done at Client’s own risk and falls within the Client's own responsibility.
Applicable Law & Disputes
All legal relationships are exclusively governed by Dutch law, even if an obligation is fully or partially executed abroad or if the Client involved in the legal relationship is domiciled there.
Change of General Conditions
Applicable is always the last modified version or the version that applied at the time of the formation of the legal relationship between TYBU - Tune Your Body Up Practitioner and the Client.